Being the first point of contact to our customers, you are responsible for achieving high levels of customer service & satisfaction. You will work closely with the cashier and even share a common work station. You will drive sales by guiding purchasing decisions for first-time and repeat customers by:
- Having up-to-date knowledge in mixing cocktails and creating new concoctions
- Keeping counter areas and workstations clean and organized
- Maintaining interaction with customers, problem solving, and resolving complaints
- Having sound knowledge of menu items
- Perform opening and closing routines for shift
- Perform stocktaking of inventory
- Liasing with suppliers and making requisition of stock
Requirements:
Previous bartending experience, good interpersonal skills and attention to detail in food/service quality and cleanliness. Extra consideration given to those having a warm, outgoing personality, enthusiasm and a passion for providing great service. The ability to effectively communicate, solve problems and act decisively while maintaining a team player attitude is paramount. |